LifeTraks, Inc. has worked in 15 different countries with Compaq, Ericsson, Sprint, Hitachi, Novel, and others. We provide an approach to solving business challenges that is fundamentally different from other consulting firms. Our experience and expertise in Knowledge Management (KM) is especially unique.

Today, it is critical that organizations learn to manage and utilize knowledge effectively. Organizations which do this effectively are sometimes referred to as Knowledge Organizations (KO). However, transitioning to a KO is a tremendously challenging task. We have seen far too many organizations that have given up, accepting results far below what they had expected and anticipated. Others don't even realize how much their overall results are being hampered by their inefficient management of knowledge.

The key to a successful transition is a management structure that supports the principles and processes of a KO. However, not only is today's management approach NOT consistent with the transitioning to a true KO, it is fundamentally in CONFLICT with that objective. Until this conflict is resolved, the organization is nearly powerless to take full advantage of their tools, and the intelligence, talent, and experience of their people.

For knowledge to be worthwhile, an organization must have processes and values that:

• Resourcefully Create Knowledge Through Learning And Acquisition
• Efficiently Capture Knowledge From Inside and Outside the Organization To Make It Usable
• Effectively Organize and Structure Knowledge to Make It Findable
• Enthusiastically Share Knowledge Inside and Outside the Organization to Make It Accessible
• Intelligently Apply Knowledge to Business Challenges to Make It Valuable

At LifeTraks, we specialize in turning traditional organizations into Knowledge Organizations. Our focus is supporting an organization's leaders in guiding the organization through this difficult transition. One of the keys to our success is our management training, which transitions the management team to our "Manager as Coach" methodology. The work we do is unique, as is our approach. We often have a difficult time explaining our approach to potential clients. This is primarily because our approach is so different from what they have experienced with other "consultants." This is because those consulting firms are stuck in the same mold and model their clients use. They understand the value of becoming a KO, but do not fully understand the process of how to initiate and manage the changes required.

Most consultants, by the nature of the work they do, focus on a few areas of expertise. This can be helpful, but fails to recognize that an organization is an organic system. Every facet of the system interacts with and influences all others. LifeTraks works with the fundamental nature of the organization itself. Thus, our work ultimately impacts every segment of the organization.

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